Driving safety forward

Your safety is our priority. We never stop working to reduce incidents and set new standards, so you can stay connected and protected every time you ride with us. Because safety never stops.

Peace of mind, wherever you go

Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*

Emergency assistance

Get help fast. Call local emergency services right from the app, wherever you are.

24/7 Customer Support

Whether you have a quick question or an incident to report, it’s easy to get the help you need. Access 24/7 support directly through the app, whenever you need it.

Share My Trip

Let the people you love know where you are. Choose your Trusted Contacts in the app and set reminders to share your trip details with them.

Afri Ride

Visit the in-app Afri Ride to learn what we're doing to help keep you safe. Just tap the shield icon the next time you take a trip.

2-way Ratings

Your feedback matters. The two-way rating system maintains an enjoyable Uber experience and helps keep riders and drivers safe. A consistently low-rating can lead to suspension or deactivation.

GPS Tracking

All Uber rides are tracked by GPS from start to finish, so you can follow your ride and see exactly where you’re going.

Phone Number Anonymization

Calls and messages made using the Uber app do not reveal personal phone numbers. Your details are automatically protected

Driver Profile

Get to know your driver before you step into their car. You can see their rating, how many trips they've completed, how long they’ve been driving, compliments from previous riders, and more.